Licence Management
Checking your licence
To see your licence details, open SiteTour and go to Settings → Licence.
You’ll see:
- Your licence tier (Starter, Pro, or Enterprise)
- The expiry date
- How many days are remaining
What happens when your licence expires
SiteTour gives you a 14-day grace period after your licence expiry date. During those 14 days, everything keeps working normally — you’ll just see a warning banner at the top of the screen reminding you to renew.
After 14 days, SiteTour will stop opening projects until the licence is renewed. Your data is safe — nothing is deleted — it just waits until you renew.
Renewing your licence
When your licence is due for renewal, you’ll receive a new .lic file by email. You can also download it from the customer portal at any time.
To apply the new licence:
- Open SiteTour
- Go to Settings → Licence → Replace licence file
- Select the new
.licfile you received
SiteTour picks it up straight away. No restart, no reinstallation.
For IT administrators
Licence validation
The licence file is verified cryptographically on disk at startup and periodically at runtime. No activation server is contacted — validation is entirely local. No registry entries or environment variables are involved.
Checking licence status via API
With SiteTour running, you can query licence status programmatically:
GET http://localhost:3000/api/licence-statusExample response:
{
"valid": true,
"tier": "pro",
"expiresAt": "2027-03-31",
"daysRemaining": 339,
"gracePeriod": false
}
| Field | Description |
|---|---|
valid | true if the licence is currently accepted |
tier | starter, pro, or enterprise |
expiresAt | ISO 8601 expiry date |
daysRemaining | Days until expiry; negative during grace period |
gracePeriod | true if operating within the 14-day post-expiry window |
This endpoint can be polled from a monitoring script or health check to get ahead of renewals.
Licence file location (server bundle)
If you are running the server bundle rather than the desktop app, the licence file lives at:
- Windows:
C:\SiteTour\licences\sitetour.lic - Linux:
/opt/sitetour/licences/sitetour.lic
To renew on the server bundle: replace the .lic file, then restart the server process. Startup typically takes 3–6 seconds, giving under 10 seconds of total downtime.